Support

How do I cancel my subscription?
On iPhone or iPad: Settings > your name > Subscriptions > Steady. On Android: Google Play > profile > Payments & subscriptions > Subscriptions > Steady. In the app: More > Subscription > Manage subscription.

I bought Pro on another device. How do I restore it?
Sign in with the same Apple or Google account, then open More > Subscription > Restore purchases.

I don't hear the voice coach.
Turn up your media volume. Steady plays through media volume, so it also works with the ringer on silent. You can pick a different voice, a chime or vibration only in More > Sound and vibration.

Reminders don't arrive.
Allow notifications for Steady in your device settings, then open More > Reminders in the app.

How do I delete my data?
Deleting the app deletes the training and diary data on your device. If you use Move to a new phone, an encrypted copy is temporarily uploaded to our server. That copy is deleted when your new phone downloads it, or after 24 hours if it isn't collected. Steady has no accounts. To delete the purchase record our subscription provider keeps, email steady@colomboapps.com from any address and we'll remove it within 30 days.

Is my data backed up?
Your training and diary data is stored on your device. To save a backup, open More > Backup and data > Export backup. To switch phones, open More > Move to a new phone on your old phone, then enter the one-time code on your new phone within 24 hours. The encrypted transfer copy is deleted from our server when downloaded, or after 24 hours if it isn't collected.